All orders of sanitizers are alcohol-based and ship UPS domestic ground ONLY, in compliance with D.O.T. hazmat regulations. Hazmat regulated products are not recommended for air transport. Providing air or international shipping documents, where available, incurs additional charges. Drop shipments: first two included, $15 (z) each additional. Damage shipment claims must be noted with transport company at time of delivery. Product claims must be submitted in writing within 30 days of delivery. Original packaging & photos required. Incorrect 'Ship To' addresses may incur additional charges. Samples are available at no charge in small quantities if customer shipper number is provided.